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Shipping information

  • When you place your order we will check the stock of the requested product and in case it is out of stock we will contact you to the e-mail provided when registering to Bicigrino Virtual Store to notify you the estimated shipping date.

Normally the delivery takes a minimum of 3 days and a maximum of 7 days for Spain.

  • If your pay method is bank transfer do not forget to include your name and surname so that we can identify the order and ship it as soon as we verify your transfer.

    Shipments to Spain (peninsular zone) are made with the transport agency TIPSA and have an approximate cost of 9.80 euros.

Urgent shipments are sent with the transport agency TIPSA-URGENTE and under normal circumstances are delivered within 48 hours.

International shipments and insular (Ceuta, Melilla, Canary and Balearic Islands) are sent through CERTIFIED MAIL.

The credentials and bicigrino passport that have a shipping cost of about 1 euro are sent by REGULAR MAIL and the delivery time is not a priority, so it may take longer to arrive than the other shipments.



Changes on your order.

If the change is due to an error by the customer (you make a mistake when ordering), you shall bear the cost of shipping the new product that replaces the wrong one. In this case the wrong product must be returned to us, sending it to the address on the package (Bicigrino SL, C / Ses Falques, 33, (transport Canaletas) 17300 Blanes) and as soon as we receive it we will send the new article with new transportation costs to the customer.

If the error is due to Bicigrino Virtual Store, the customer will receive the ordered products at no additional cost.

To accept a refund the product must be in perfect condition and in original packaging.




If not satisfied, you can return the items you purchased, and we will refund you the difference between the price and the shipping costs (round trip) plus 5 euros for administrative expenses.

To accept a refund the product must be in perfect condition and with all the original labeling.


* For any questions contact us freely by e-mail or telephone.